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The Diego Masciaga Way: Lessons from the Master of Customer Service

£12.99
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LMCS
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Product Description

In addition to Michel Roux's impressive list of publications we are proud to present this equally compelling book by Diego, who has been at Michel's side for almost 30 years, in which he expounds his philosophy on creating and, more importantly, maintaining customer service.  Each copy we sell is autographed by Diego.

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